Plumbing emergencies don’t wait for a convenient time. When water’s flooding your home or your sewer backs up, you need a plumber who’ll show up fast and fix it right the first time. 5-Star Plumbing serves Roseville residents from our North Highlands office — just 10 minutes away. We know the common issues in your neighborhood and get there faster than the big franchises.
✅ 24/7 Emergency Service
✅ 10-15 Minutes to Roseville
✅ Upfront Pricing Before We Start
✅ Senior & Military Discounts
✅ Licensed, Bonded & Insured
Most big companies are based in Downtown Sacramento and take 40-60 minutes to reach Roseville. We specifically chose our location on Roseville Road to quickly serve residents of Roseville, Citrus Heights, and Rocklin.
⏰ Lightning-Fast Response
When disaster strikes, every minute counts. We arrive in Roseville within 10-15 minutes while other companies are still leaving their office. Less water on your floor means less damage to your wallet.
💰 Honest, Transparent Pricing
We give you the exact price after inspection and BEFORE we start work. No “hourly rates” that balloon while the tech drives from a distant office. You only pay for the work, not the commute.
🏘️ We Know Roseville’s Unique Challenges
After 10+ years serving this area, we’ve seen the patterns:
We know what to look for and bring the right parts with us.
No matter where in Roseville you live, we’ll get there fast:
✓ You talk to the owner, not a call center in another state. We personally stand behind every job.
✓ We know your homes’ common problems. We’re not learning on your dime — we bring the right parts the first time.
✓ We quote prices BEFORE starting work. If we find additional problems, we call you first and agree on pricing.
✓ Shoe covers, drop cloths under tools, cleanup after work. We treat your home like our own.
✓ We explain what broke and why. We show photos/videos of the problem. We give tips to prevent recurrence. No plumbing jargon — plain English.
✓ If we can repair it, we repair it. We don’t push replacement when it’s not needed.
Our business runs on repeat customers, not one-time rip-offs. Because let’s be honest — you’re not calling a plumber for fun. We get it, and we won’t make it worse by overselling you.
Signs it's time to replace your water heater:
Signs your main water line needs attention:
Signs your sewer line has problems:
✗ Multiple drains backing up at once (toilets, sinks, tubs)
✗ Sewage smell in yard or basement
✗ Gurgling sounds from toilets when using other drains
✗ Soggy patches or extra-green grass in yard
✗ Sewage backup in lowest drains (basement toilet/shower)
✗ Slow drains throughout entire house
Why it happens: Tree roots invade pipes seeking water (most common cause), old clay/cast iron pipes crack and collapse (homes 50+ years), ground settling shifts pipes, or grease/debris buildup causes blockages.
How we diagnose it:
Video Camera Inspection (free with service): We snake a waterproof camera through your sewer line to see exactly what's wrong — roots, cracks, collapse, or just blockage. Shows us location and severity. This saves you money — no guessing, no unnecessary digging.
Common problems:
⚠️ Can't get right temperature (scalding or freezing)
⚠️ Water drips when off
⚠️ Handle hard to turn or stuck
⚠️ Weak pressure suddenly
⚠️ Water comes from both tub spout and showerhead
Why it happens: Worn cartridge (8-15 year lifespan), mineral buildup clogs valve, old single-handle valves lack pressure-balancing, or corroded internal parts.
Signs you need a water softener:
⚠️ White crusty buildup on faucets
⚠️ Soap doesn't lather well
⚠️ Spots on dishes after washing
⚠️ Dry, itchy skin after showering
⚠️ Water heater died before 8 years
Why it matters: Hard water clogs pipes, shortens water heater life by 40%, increases soap use by 50%, and costs average household $800+/year in extra expenses.
Why you need RO:
✓ Removes 95-99% of contaminants (chlorine, lead, fluoride, bacteria)
✓ Better-tasting water
✓ Saves $500-1,000/year vs bottled water
✓ Removes what pitcher filters can't (heavy metals, pharmaceuticals, microplastics)
Stop wasting money on store-bought drain cleaners. They fail 90% of the time and damage your pipes.
Signs your faucet needs work:
✗ Constant dripping (wastes 3,000 gallons/year)
✗ Low pressure from one faucet
✗ Handle loose or hard to turn
✗ Leaking from base
✗ Spray hose won't retract
Why it fails: Worn washers/O-rings (hard water accelerates wear), corroded valve seat, cartridge failure, or clogged aerator.
Why they're critical:
In emergencies (burst pipe, leaking toilet), you need to stop water FAST without shutting off your whole house.
California code requires shut-off valves at: every toilet, every sink (hot/cold), water heater, washing machine, and main water line.
Signs you need new valves:
✗ Valve won't turn (seized)
✗ Stuck partially open/closed
✗ Leaking from stem when turned
✗ Old gate or compression valve (outdated)
✗ Can't remember last time you checked them
Signs you need help:
✗ Won't turn on (humming or silent)
✗ Leaking from bottom or side
✗ Strange grinding/rattling noise
✗ Drains slowly or backs up
✗ Bad smell
✗ 10+ years old
Quick fixes we do:
- Jammed: Manually rotate flywheel (15 min)
- Dead: Press reset button or check wiring
- Leaks: Replace gaskets or whole unit if body cracked
- Smell: Ice cubes + citrus peels cleaning
Signs your pipes need replacing:
A hidden leak in your wall or under your slab can:
⚠️ Destroy your foundation (repair costs $15K-50K)
⚠️ Cause mold (health hazard)
⚠️ Spike water bills by $200-500/month
Try out the new method and rely on our trained and innovative pros for speed, safety, accuracy, and reasonable rates.
When you need gas line work:
✓ Installing new gas appliance (water heater, stove, dryer, BBQ)
✓ Converting electric to gas
✓ Smell gas (EMERGENCY — evacuate and call 911 first)
✓ Upgrading old corroded pipes
✓ Adding outdoor gas line (BBQ, fire pit)
Common installations:
Gas water heaters (most popular), stoves, dryers, outdoor BBQs, tankless heaters, furnaces, fire pits.
10-15 minutes for emergencies. Our office on Roseville Road in North Highlands
makes us your closest plumber. For scheduled visits — whenever works for you
(even evenings or weekends).
Yes. We regularly handle insurance claims for water damage. We provide all
documentation your insurance company needs.
Cash, cards, checks, Venmo, Zelle. We offer financing through Wisetack for larger jobs ($500+).
For initial diagnosis — yes. But if you’re at work, we can finish repairs
ourselves (for regular customers). We’ll text you before/after photos.
Yes, California Contractor’s License #1038276. All our techs are licensed,
bonded, and insured. We follow all Roseville building codes.
Yes. Plumbing doesn’t take days off, and neither do we.
Holiday pricing = regular pricing.