Everybody knows that COVID-19 has struck not only on the health of the people, but on their businesses too, and even after 2020 this trend is still common for our world. Due to this, it is not surprising that the results of many companies were quite unexpected during 2020, but now everybody tries to adapt to the new situation and make their best out of what is available at the moment.
Fortunately for 5 Star, the company managed to beat the crisis and showed great results in 2021! This placed the company on the list of the top California businesses that provide the services of renovation and plumbing in Sacramento.
The success of the 5 Star company during the COVID-19 outbreak is connected with the way they managed their business in these difficult times. First of all, the team did not follow the example of how the rest of the world handled the situation with the workplaces: instead of firing the employees or cutting their salaries, 5 Star company kept all of its workers in their places.
RELIABLE SACRAMENTO PLUMBING CONTRACTOR – ON THE EDGE OF SERVICES QUALITY
What is more, the company even hired some of the additional employees during COVD-19, which only brought more profit to the team, not vice versa, as many people would think. This decision helped those that were fired by others to find a new job and those who already worked at the company to keep providing for themselves and their families. In fact, this support of the workers became one of the company’s aims, so that they would be able to further continue and improve the conditions of their employees.
The employees of the company are also provided with the newest equipment and constant upgrades of their qualifications so that the services of 5 Star Plumbing would not fall in quality and the number of mistakes would only decrease.
Another goal of the company is to keep their clients satisfied. And as for now, 5 Star is keeping this promise. While almost every company raised its prices in 2020, 5 Star Plumbing decided to go another way and freeze their prices as they were, so that their clients would still be able to buy the services of the company. 5 Star definitely can be called a client-oriented company.
And due to such principles, the 5 Start team keeps up with its professional work and continues to provide the best services to their clients, which, in turn, makes the clients leave only the best reviews about the company and be happy with the results of the services that they have bought. And the managers of 5 Star, which are considered to be the “first line of defense”, also maintain the good look of the company by providing an attentive and kind approach to any of the clients and their problems.
Summing it all up, 5 Star Plumbing continues to grow and prosper even during COVID-19, and all thanks to their excellent strategy: they kept the workers in their places, improved their equipment and working conditions, did not raise the prices, and wrapped all of their services in an attentive and client-oriented approach that only brought new clients in and did not scare away the old ones. Other companies will need to learn from the experience of this one if they wish to make a great profit during these uneasy times!
As for the next year, the company plans to continue to grow the number of their clients, upgrade the website of the company to make clients even more satisfied, and keep their workers as happy as they are now. The success of this year showed that 5 Star Plumbing chose the right strategy, so they do not plan to change it!
In addition, you will not have to worry about working with this company during the coronavirus pandemic: 5 Star plumbing works in sync with COVID-19 standards, so that all of their employees are wearing masks, constantly measuring their temperature, and keeping the social distance when needed. You can choose whether you would like to have an online or an offline meeting with your contractor. In the latter case, the address of the company is North Highlands, California (4616 Roseville Rd #109; company license № 1038276).