The Covid pandemic is still influencing our lives like no other thing before it has ever been able to do so, and it is not a secret that the economy struggles more than many other things in the world. And as with the 2020 experience, many businesses continue to lose on their profits and clientele in 2021.
Fortunately, this is not the case with 5 Star Plumbing: although they did have some problems during 2020, this year they have managed to fix the things that kept them down, and now they continue to grow and prosper as one of the top renovation and plumbing companies in California.
One of their best decisions during the first Covid outbreak in 2020 was not to fire their employees, as many other businesses did. Moreover, they did not make any salary cuts and even managed to hire new workers that are now one of the most important employees in their company.
RELIABLE SACRAMENTO PLUMBING CONTRACTOR – ON THE EDGE OF SERVICES QUALITY
This decision showed the workers how much they are appreciated by 5 Star, helped them to keep providing for the families, and escape any unnecessary stress during these uneasy times. The recognition that workers felt would be something that they would return back to the company so that 5 Star Plumbing would not go bankrupt because of such choices.
One of the company’s principles is that when workers and customers are happy, then the company would be too. 5 Star Plumbing wishes to continue to spread its beliefs further so that its employees would be satisfied and want to keep up with their good work. Logically enough, happy workers mean pleased customers, and this is a win-win situation for 5 Star Plumbing that does not want to once again go down because of the pandemic.
Moreover, 5 Star Plumbing always keeps track of the latest technologies so that its workers would become better and better in the services that they provide. And with that in mind, the company helps the employees to learn and improve their skills by providing them with the newest equipment and software that only exists on the market, as well as with educational courses that teach them how to use it.
And now, when the company did everything that it could to ease the burden that had felt on the shoulders of its professionals with the Covid crisis, the workers repay the favor to the 5 Star Plumbing by providing high-quality services and an attentive approach to any problems and questions that the clients might have. A great amount of positive and thankful reviews would only prove that.
Speaking a bit more about the customers, we all saw how 2020 made the prices drastically go up when people were getting fired or did not receive an increase in their salaries. Being a client-oriented company, 5 Star Plumbing kept their prices as they were so that the customers would have an opportunity to pay for the services that they need. This was another great decision of theirs, which did not only scare off their old customers but even bring some new ones!
With all that we have described before in mind, being the pricing, upgrades of equipment, customer-oriented way of work, and actual care for the employees and their well-being, it is not a surprise that the company managed to grow during 2021 when many other businesses bankrupted.
For the next year, 5 Star Plumbing hopes to continue its good work by increasing the number of customers, updating its website so that the clients would have an even better experience with the company, and maintaining the relationship with the workers on the same level.
All of the Covid standards are followed by the company, and customers can choose to have an online meeting or go to the office in North Highlands, California.
I bring over 9 years of dedicated plumbing experience to the table. As a seasoned professional in the plumbing industry, I've tackled a wide range of projects, from residential repairs to large-scale commercial installations.