Experiencing low water pressure, unexplained wet spots in your yard, or a sudden spike in your water bill? These are classic signs your water line needs professional repair. At 5-Star Plumbing, our licensed technicians respond fast to diagnose and fix water line problems throughout Sacramento and surrounding areas – often completing repairs the same day. We use advanced leak detection technology to pinpoint issues without unnecessary excavation, then provide upfront pricing before any work begins.
Call (916) 796-1233 now for emergency water line repair, or schedule your free assessment online.
Is Your Water Line Damaged? Recognize These Warning Signs
Your home’s main water line runs underground from the municipal supply to your house, making problems difficult to detect until they create visible symptoms. Watch for these indicators:
Sudden drop in water pressure throughout your entire home signals a significant leak or blockage in the main line. If multiple fixtures show weak flow simultaneously, the problem isn’t isolated to one faucet.
Unexplained water bill increases of 20% or more over consecutive months point to hidden leaks. A damaged underground water line can waste hundreds of gallons daily without visible evidence inside your home.
Wet or soggy spots in your yard that appear without rain indicate water escaping from underground pipes. In Sacramento’s dry climate, these saturated patches – often with unusually lush grass – clearly mark leak locations.
Discolored or rusty water when you first turn on taps suggests corrosion inside your water line. This is particularly common in Sacramento homes built before 1990 with galvanized steel pipes.
Sound of running water when all fixtures are shut off means water is escaping somewhere in your system. This constant flow is audible near walls, in crawl spaces, or through your foundation.
Foundation cracks or driveway settling can result from severe water line leaks that erode soil beneath structures. New cracks appearing alongside other symptoms require immediate assessment.
⚠️ Experiencing any of these signs? Water line damage escalates rapidly. A small leak today becomes foundation damage and thousands in additional repair costs within weeks.
🚨 Water Line Emergency? We Respond 24/7
Burst pipes and major leaks don’t wait for business hours. When water is flooding your property, you need immediate professional help.
5-Star Plumbing provides true 24/7 emergency water line repair:
Fast response: We serve Sacramento, North Highlands, and all surrounding areas quickly
Available every day: Nights, weekends, and holidays
Emergency shut-off assistance: We’ll guide you through stopping water flow over the phone if needed
Same-day completion: Most emergency repairs finished within hours
Call (916) 796-1233 right now – available this moment for your water line emergency.
Why Sacramento Homeowners Trust 5-Star Plumbing
Licensed & Fully Insured
California State Contractor License #1038276 (verify through CSLB website). Our technicians carry full liability insurance and workers’ compensation coverage, protecting your property.
11+ Years Serving Sacramento County
Since our founding, we’ve completed thousands of water line repairs across Sacramento, North Highlands, Citrus Heights, Elk Grove, Roseville, and surrounding communities. We understand Sacramento’s specific challenges: clay soils that shift seasonally, aging galvanized pipes in established neighborhoods, and root systems from mature trees that infiltrate underground lines.
Transparent, Upfront Pricing
You’ll see exact costs in a detailed written estimate before we begin any work. No trip charges. No diagnostic fees. No weekend premiums. The price we quote is the price you pay.
Proven Track Record
With over 4,000 Google reviews and an average 4.9-star rating, Sacramento area homeowners consistently choose us for honest service and reliable repairs.
Complete Water Line Repair Services in Sacramento
Leak Detection & Repair
We use acoustic leak detection and ground-penetrating radar to locate leaks with precision. Once located, we repair using professional-grade PEX or Type L copper piping. Most leak repairs complete same-day.
Burst Pipe Emergency Repair
Our emergency protocol stops the damage immediately: shut off water, assess the break, and execute permanent repairs. We replace damaged sections completely using materials that exceed original pipe strength. Typically 4-6 hours from arrival to restoration.
Pipe Corrosion Repair & Replacement
Sacramento homes built before 1990 often have galvanized steel pipes that corrode internally. When we identify corroded sections, we recommend replacement with modern PEX or copper lines that provide clean water flow for 50+ years.
Low Water Pressure Solutions
We diagnose the root cause through systematic pressure testing at multiple points in your home. Solutions range from cleaning mineral deposits to replacing restricted pipe sections, restoring full pressure (typically 50-70 PSI).
Tree Root Damage Repair
We use video camera inspection to identify root intrusion points, mechanically cut roots, replace damaged pipe sections, and can install root barriers to prevent recurrence.
Trenchless Water Line Repair
For long pipe runs or lines beneath hardscaping, trenchless technology repairs or replaces water lines through two small access pits rather than continuous trenches. Preserves landscaping while completing installation in 1-2 days.
OUR TEAM
Adam
Peter
Alex
Khalil
Amir
Ezmarai
Our Advanced Repair Methods: Protecting Your Property
Targeted Traditional Excavation
When excavation is necessary, we execute it with precision:
Minimal excavation footprint (typically 3-4 feet long by 2-3 feet wide)
Careful sod and landscape preservation
High-quality materials: Uponor PEX-A or Type L copper
Proper backfill compacted in 6-inch lifts to prevent settling
Complete restoration with sod replacement
Best for short damaged sections (under 15 feet), isolated problems, or open lawn areas.
Modern Trenchless Technology
Pipe Bursting: Hydraulic machine pulls new HDPE or PEX pipe through existing line while bursting head fractures old pipe. Access through two small pits (approximately 3×3 feet) at entry/exit points.
Pipe Lining (CIPP): Epoxy-saturated liner inserted, inflated, and cured to form new pipe within old pipe. Adds 50+ years to water line life.
Advantages:
Preserve mature landscaping and hardscaping
60-75% less excavation than traditional methods
Faster completion: 1-2 days versus 3-5 days
Eliminate landscape restoration costs
Best for: Straight runs 50+ feet, lines beneath driveways/patios, properties with mature landscaping.
💡 Not sure which method fits your property? Our free assessment includes complete evaluation with clear recommendations for the most effective, economical solution.
This has been our second time having work performed by Eze Om with 5-Star Plumbing. 5-Star has always been able to schedule us very quickly, usually the following morning. Eze hunted down every piece of pipe damaged by an uninvited rodent… More in our attic. Work was performed carefully, meticulously, and overall the price was very fair and completely worth it. We will always consult with 5-Star Plumbing first for any of our future plumbing needs.
Professional work, would highly recommend, 5-Star plumbing. I have Alex came to repair the sewer pipes, he was super nice and easy to talk to. He carefully checked my aged sewer line and found at least five sectional problems, spent several… More hours in fixing these pipes and solved all the leakage problems. He helped to troubleshoot any potential risks too. Thanks for the professional work!
We had a broken sewer pipe, due to a tree root. The crack was under our foundation, but 5 Star was able to find and fix the repair within a day. Eze and David both did excellent work and were very friendly, the made a clean/neat entry… More into the concrete so it would be easy to repair as well, they dug out the root and then some to make sure it would not be near the pipe in the future and on top of that, they took care of moving all the patio furniture and plants out of the way and brought them back. Pricing is either the same or better than anyone else but the quality of work is what is most important.
Professional and friendly! Eze trouble shot multiple issues until he found a solution that worked. I really appreciated how determined he was at making sure everything checked out and was working properly. He hunted down parts and found… More my cartridges were discontinued, so he got the replacement item and made it work with my new handles. I will definitely call back in the future with my next plumbing upgrades - thanks again Eze from 5 Star!
We came home from a camping trip to a back up in both bathrooms. I called 5 star and they were out in less than an hour. David was very professional and personable. He fixed our issue right away and even taught us a few things! Highly recommend… More 5 star for your plumbing needs!
I called 5 Star Plumbing on a Sunday as our rental house had a problem with the shower valve and the tenant had to turn the water off to the entire house! The receptionist was very friendly and indicated a plumber would arrive at 2:30 pm.… More I received a text a little after 2pm that the plumber was on his way. When David arrived he was very cordial and immediately diagnosed the problem! He was professional, efficient, and made sure the entire system (including faucets) was working before he was done. I was super impressed with 5 Star Plumbing and will use them again!
From start to finish, the service was top-notch. Mo, the dispatcher, was calm, competent, and quick to get everything scheduled smoothly. David, the plumber, arrived on time and was polite, clean, and highly efficient. He had everything… More diagnosed, picked up the needed parts, and completed the repair in under two hours. Couldn't ask for better service—highly recommended!
I called 5 Star Plumbing on a Saturday morning because I had an ongoing issue that I was dreading to deal with. The main water valves to my house and irrigation were old and seized, making it so that I couldn’t shut off the water to the… More house if needed in an emergency. 5 Star Plumbing answered my call and sent Amir out within the hour. Amir quickly assessed the parts required and had to make a quick run to the hardware store but was back and finished within about an hour and a half. He worked quickly and professionally and everything looks and works great! I highly recommend 5 Star Plumbing for and of your home plumbing needs.
Eze is very professional for plumbing issue, he fixed my two faucets and notice me the leaks from my new faucets that was treated by two handyman, Eze is very nice and friendly, I will definitely hire again for all plumbing needs!
The service Plumbing technician arrived in the appointment window, had a neat appearance, took the time to put on shoe covers. He had plastic covers to protect our flooring. He answered all my questions about how the equipment worked.… More He was very polite.
Peter came to look at our dripping bathtub faucet. Delightful young man. Really enjoyed speaking with him while he was here. However, for $150 service call, he visually inspected the faucet hardware and didn’t really come up with any solid… More solutions. He was getting ready to leave and I suggested that we turned the water off so he could actually take some of the hardware apart and take a closer look. I’m not sure why he didn’t suggest doing this. Once he took the faucet hardware apart, he discovered a loose nut by the downspout. He tightened it and for a moment, the leak was fixed. Turns out after he left, we discovered the leak / dripping continued. We also had a problem with rust spewing out when we first turn the faucet on. Meaning there’s some kind of galvanized pipe somewhere between the copper and the downspout. He really didn’t have any solid ideas on how to repair that and was unwilling to take the extension tubes off. His idea was to replace the entire faucet hardware. Not really a viable solution given the upgraded hardware we bought and the hefty price tag. Anyway, on a more positive note, Peter was here several years ago to replace our water heater. He did an excellent job with that.
Highly recommend, would definitely hire again! We had a typical set up but apparently someone tightened the faucet down so much they broke the fitting. Had to saw cut off the faucet head, redo the fitting, reinstall then could finally install… More the new faucet. Incredibly professional and friendly, and pretty sure he was having fun on the job using the saw and torch lol (happy he likes his job and does a great job!)
David was great. He initially came to unclog the main pipes, but he also ended up fixing an issue I had with my tub. Would highly recommend. Very professional. Not only that, the company sent him out within 30 minutes of my call late in… More the evening. A bit pricey, however, the work was quality and in an emergency.
5-Star responded to our phone call the same day. Eze was wonderful. He worked efficiently and fixed the cracked sanitary drain in our crawlspace. Eze was knowledgeable, thorough, and courteous. We couldn't have asked for better service.… More
We had an exceptionally stubborn obstruction fairly far into the kitchen waste line and it was one that our handheld snake just could not clear. We also had a leaking p-trap that needed replacing. First experience with a plumber in this… More area and we chose 5-Star rather randomly. Great experience for us as they sent David who showed up on time and ready to fix things for us. I enjoyed watching this pleasant man correct the issues as he meticulously worked on the 2 related, but different, problems. Everything is working beautifully now, so a definite 5 Stars for David of 5 Star plumbing.
Peter from 5 Star Plumbing did a fantastic job! He was right on time, professional, and very approachable throughout the entire service. I casually mentioned an issue with my sink insinkerator, and without hesitation, he took a look and… More fixed it—without charging me anything extra. That kind of customer service is rare these days. Truly impressed and highly recommend him.Thank you, Peter!
I had a great experience with 5-Star Plumbing Inc. They were professional, knowledgeable, and honest about the work needed. They carefully inspected the crawl space, identified a leak under the kitchen sink and toilet, and repaired the… More bathtub faucet—all for a very reasonable price of just $200. I really appreciated that they clearly explained what needed immediate attention and what could be left as is, without pushing unnecessary repairs. Their work was efficient, thorough, and done with great attention to detail. I highly recommend them to anyone in need of a reliable and trustworthy plumber!
Called 5 star plumbing last night and they were able to setup an appointment for a technician to come this morning. Peter was very helpful and knowledgeable. He was on time, polite, fixed our leakage, ran the hydrojet through our pipes,… More did a camera test and installed our toilet seat. I’m very pleased with his work. He also did a good job cleaning after himself. Thank you
Spoke to Brian, who was very friendly about a quote for our front yard leaking garden faucet. Brain said because I could see the leak, instead of putting an order for a quote, he’ll put in a service call. I have no experience with plumbing… More service and didn’t quite understand what a service call meant at that point. So, I agreed with him. When the technician came out, right of the bat he told my husband, “it was going to be expensive”. He took a few photos and came back with a verbal quote of $1400 and some change. My husband ask for a break down of the cost, the technician could not clearly explain the breakdown therefore, we told the technician the price was a bit high and will need to get a second opinion. The technician said that was fine, but we still needed to pay him for the “service call” for coming out. Didn’t want to waste $149 for an unclear explanation, we had him work on the garden faucet in the backyard for $352. My conversation with Brian gave me high hopes for 5 Star Plumbing but the lack of communication and transparency from the technician was disappointing. Example of transparency: the company we went with gave us 3 options with a thorough explanation in writing for each option. Thanks for the experience.
Excellent service! We had a massive clog in the drainage system that required the replacement of one of the old intersections. We knew what the job entails and how difficult it would be. When I called in the middle of the night for an appointment,… More Maria was very helpful. Scheduling was simple and our back and forth communication was clear and responsive. When the technician came, he was very professional. He confirmed the situation and what we wanted to do, started the job on the spot and even drove to pick up extra parts half way through. The whole thing was done in record time. The cost was also much more affordable than we expected. We did call other plumbers for quotes and other offers where anywhere from twice to four times as expensive. I think that the price we ended up paying was very fair. We were very satisfied with them and I intend to call them again for any future work I might need.
I called at 8pm when our toilet started bubbling and shower backing up and they were out by 9:30 (the only place of 4 places I called that could come right then). The woman who took my call was very nice and transparent about pricing. Khalil… More the plumber that came out to assist was so kind and determined to unleash our clog that was 50 feet out in the main line. Overall wonderful experience and would definitely recommend them.
Khalil was professional and apparently very knowledgeable as he was able to repair our shower in less than a quarter of the time that a competitor’s technician spent trying unsuccessfully to repair the fixture. He was quick and methodical… More and left the workspace clean and tidy. Thank you Khalil for excellent service!
Pro’s: Fast response and service. I was very impressed by this. Skilled licensed gas line plumber came over to do the work, named Alex. He really knows his stuff. Did the job excellent and quickly. They give discounts if you pay in cash,… More which I did. Con’s: The quality of the work was great. But Pricing was higher than I expected for the job I needed done which was capping a gas line and re-positioning it. Overall: I highly recommend 5 Star for the quality of work. Just get more clarity on estimated costs of work.
We had Eze assigned to be our plumber and I'm very pleased with the results. We had 3 distinct jobs, one was large and two were smaller. He communicated exceptionally well, was careful with the floors, and he persevered. It looked… More like one of the projects was not going to work, piping / size issues - but Eze persevered and was able to solve the problem through intelligent problem solving. I've never used this company before, but at this time (one hour after job is done) I'm very pleased with out outcomes.
Adam was great! I got a few other bids from other companies and ended up choosing 5 Star Plumbing because of Adam. He was professional and friendly and communicated with me very clearly. I didn’t feel like he was trying to trick me into… More something I didn’t necessarily need. He gave me multiple options and his honest opinion. I think I’ll end up needing additional services down the road but will definitely schedule with Adam for that when the time comes. Highly recommend!
I have a mixed review. The people were very nice and scheduling and arriving promptly were 5 stars. I had a clogged toilet. We previously snaked it ourselves 1 day prior and it cleared temporarily. We called for service when reoccurred… More because we couldn't get to the house timely for our residents. The quote was $250 - $350 depending on what they have to do. They arrived, snaked the toilet and left within 5 - 8 minutes (We have security surveillance on-site). We had to provide our credit card to have a repair person dispatched. They auto billed the service and emailed me the receipt for payment. $458 to snake the toilet, and not the entire line. They gave us a discount. But, this seems high. I'm worried about what it would cost if it backs up again. I can't imagine how much more a more timely and involved repair would cost. I'll revise my review if we have a reoccurrence, or use their services for another project. Again, their response time and friendliness is 5 star!!!
We had a leaking shutoff valve for our ice refrigerator. It needed to be replaced today in order to have a new refrigerator installed tomorrow. The 5 Star technician had the new valve installed in 2 hours. Excellent work!
We had a leak from shut off valve that required shutting off water feed for the house to stop a flood. 5 STAR responded immediately to our request and our plumber, Eve, arrived in one hour. Eve was pleasant and professional in demeanor… More while he replaced water valves. He offered advice about some other plumbing issues that we needed to address as well. We would definitely use 5 STAR again, and specifically request Eve.
The plumber that came out was super friendly. When he came in my house he put his protective booties on. Told him he didn’t need to but he insisted. He was here for all of about 10 minutes and confirmed what I thought needed to be done.… More This is the second time I have used this service from this company and both times were very good. Thank you for the help
Amir from 5 Star Plumbing did an outstanding job fixing our water heater! He was prompt, professional, and explained everything clearly. The repair was done quickly and efficiently, and now our water heater is working perfectly. Highly… More recommend Amir and 5 Star Plumbing for any plumbing needs!
Adam showed up to the appointment as scheduled. He was knowledgeable and efficient. Explained and showed me where the water leak under the concrete was located. I received a quote later in the day. The next day, an appointment was scheduled… More by their office for a couple days out. On the day of the appointment, Adam and his co-worker David showed up promptly and explained the scope of work. While the work was scheduled for a greater part of the day, it was completed within 2 hours. The project cost quite a bit but overall I’m happy with the work.
Wow! I can't say enough about five Star plumbing. Alex came in and did a GREAT JOB! And was very neat and clean, I had three bids done and let me tell you they are very reasonable the other two wanted to charge me double the price.… More You can't go wrong with five star they should be called 100 stars!!!!!
I had a great experience with 5 Star Plumbing and would recommend them to anyone. I had my hot water heater go out and called in the morning and they were out to my house by 12pm. Adam was so nice and easy to work with. He explained everything… More to me and asked me several times if I had any questions. It was done in a hour and he left everything in neat. The price for the job was great and I had other estimates. I was very happy. Thank You Adam and 5 Star Plumbing.
Lots of emotions here as the bill was high and we had just been through a house flood in 2024. We had used 5 Star in the past and had been happy with our results plus they have a real high amount of customer satisfaction. Even after our… More quote, we were still hesitant, asked for the technician to call us back and talk to us again about our issue. Everyone seemed to be extremely Understanding of our situation as we are seniors on a fixed income. After a few back-and-forth conversations, we came to an agreement of what would be best for our situation. Our technician Peter worked very hard to make sure that our situation was taken care of as quickly as possible.. We are very happy with the outcome at this point, but since it just happened today, I was happy to hear about their one year warranty on the work that I’ve been done.
What a great service call. The guy who came out was so informative and answered all of my questions. It's a big job as we have a broken pipe, but we're going with them because they're top notch. I would recommend them to… More anyone.. David Thank you for coming out and being so professional. You deserve a raise
5 Star Plumbing always comes through for us in a fast, professional manner. We have used them for issues at rentals and airbnb properties and the service technicians are always courteous, clean, and can fix the issue. We will continue… More using 5 Star, and recommend them for your plumbing needs.
The two guys that came out to replace our water heater were very professional and polite. I really appreciate how quick they were able to come out and get the job done. I would highly recommend this company to family and to anyone else.… More Thanks 5 star ???? ????
Khalil was great. Found and fixed the problem right away. 5 star plumbing was very responsive and helped us on the same day. There prices were very reasonable. I will use them exclusively for all my plumbing needs.
Excellent service from this company on Christmas Day. We had a serious backup of sewage into a shower in a guestroom with a house full of Christmas visitors. Eze arrived within an hour and an hour later had our problem fixed and cleaned… More up. We are so grateful our holiday was not ruined.
I sent a quote request through 5 star plumbing website, and was answered immediately even though it was 9pm. I needed to have a new toilet installed, the technician Adam was super accommodating and came early to help with the project. His… More work was quick, efficient, and top quality. And he was able to help me fix my faucet flow without charging me extra. Excellent service through and through. Will definitely call them again.
I called this company last weekend as I was having a leak in my service line that I couldn’t remove myself. I have an old claw foot bathtub and one end of the water service line was 3/4 on an inch - which they don’t make anymore. In order… More to replace both service lines, apply adapters and do the work in a “confined space” they wanted to charge $750. This was WAY too much for the work they would do, so I had the plumber take the service lines off and declined any further services. He knocked on my door a few minutes later saying the company approved him giving me a discount for $350. I declined again ad this whole situation was a red flag. I went to Ace and bought two service lines, two 3/4 inch to 1/2 inch adapters and some latex Teflon tape all for less than $30. I did all of the repair myself and 2 hours later I was done. How is that worth $750? If the argument for price is a “confined space” - well then please show me any plumbing set up that is not in a confined space. This company is shady and wants to mark up the price based on the zip code you live in. The job they had to do was very straightforward and simple. I can’t imagine what they would charge for an actual serious plumbing problem. I would search for a more trustworthy company to work with.
This is the second time we have used 5 Star Plumbing's services. We came back to use them again because they were so good the first time. I called them this morning and got an appointment for the same day. Adam arrived on time, wore… More little booties over his shoes the whole visit to keep our floors clean, and was nothing but polite and kind. He worked to diagnosis the issue carefully and correctly, saving us time and money. I felt that we were getting honest service and great work. I would highly recommend this company and Adam for your plumbing needs.
I’m a General Contractor and I met Adam about a month ago he called because he needed help with one of my services that’s how I met Adam and as a contractor I can tell right away which one is a good one, they have top of the line equipment… More and latest ed technology for plumbing. Unfortunately I had a water leak at my own property and we were having trouble finding it and I decided to call 5 Start plumbing, the answer right away and put me in the schedule the next day, Adam did his magic and helped me to find the location of the leak and make the statement needed for my insurance company. If you are looking for a professional plumbing company give them call they are definitely very fair on pricing also, I also do water damage restoration and I’ll be contacting them to have plumbing repairs done. Highly recommend!
Fast, Affordable fix for my water heater relief valve. Adam saw the issue immediately and narrowed it down to just a few possible problems. I am very happy with the work and will be using 5 Star Plumbing for all my plumbing needs moving… More forward!
Xfinity had come to install cable and drilled into something on our tankless water heater. They shut off the water and asked that I call a plumber. I called and scheduled a plumber to come out to diagnose the problem. Initially Xfinity… More said it might be the tank, but this is why you hire a professional to diagnose. A plumber was “dispatched” and said he could not fix it until he ordered a new tankless water heater. He then said his estimate was either $3600 or $3800. Comcast sent their supervisor out and within less than 10 min could tell it was not the unit that was hit, it was a simple external copper pipe. We paid about $140 and nothing was solved or diagnosed properly. if it had not been for the Comcast crew that knows plumbing and construction, we would hav been out $3600, or actually Comcast would. Then the plumber came out to repair the external pipe and this is how he left the 2x4 he torched. I’ll never hire another plumber who hires out subs to do working under a domain name who has not ties to workman. Go direct to an independent.
The technician arrived early. I was shocked at the price to replace a water pressure regulator ($691) but the technician was excellent! My 5 stars are for the technician, NOT the company. The part is around $80.00 (Home Depot) and $150… More (Amazon). So, over $500 labor to unscrew, replace, and rescrew?? and that was with a sup-posed 20% discount! Really!! There is a difference between making a profit and making a killing!! I would give zero stars for the company but definitely 5 stars for the technician. He did a great job! He should have his own plumbing business!!
Great service by Peter. He arrived within the stated time frame and was thorough in his inspection. He was informative and very pleasant. The price was as quoted. I wouldn’t hesitate to use them again.
Thank you for coming out in the middle of the night to fix our plumbing emergency. Did you know that some plumbing companies that advertise 24/7 aren’t providing 24/7 emergency services? But 5-Star does. I didn’t even have to ask twice.… More And, you were at our home in 30 minutes. Kudos to you! We will certainly use your services again. S. Stephenson
Excellent experience with 5-Star plumbing. I had a failing PRV that needed to be replaced right away and reached out to several companies to do the work. 5-Star responded quickly with a next day service and competitive pricing. Adam from… More 5-Star got the job done right and was very good to work with. I appreciated his professionalism and explanations of the completed work. Highly recommended!
Very pleased with 5 Stars timely and professional plumbing service. 5 Star wars available the same day I called and arrived promptly as scheduled. Peter managed to upgrade and repair the plumbing for our aging dishwasher. He was thorough,… More professional and friendly. He cleaned up all debris and ensured the plumbing was up to code. Peter instilled confidence for us in 5 Star Plumbing.
I broke a water hose bib on the exterior of my home and needed a plumber right away, as I wasn’t sure which of the 4 water valves, in front of my house, was the water main. The plumber, Ezra arrived within 15-20 minutes of my call to 5… More Star Plumbing. The plumber, Ezra was prompt and courteous. He explained the repairs to me prior to beginning and I received a written quote in advance of performing the repairs. I would highly recommend Ezra, in particular. & 5 Star Plumbing
Eze is such a wonderful man. My water heater died after 18 years and I called 5 Star and was so happy that Eze went and got a new water heater today, installed and upgraded to inspection wise. He’s a hard worker, and very professional in… More his work. Thank you Eze so much!! I’ll definitely refer 5 Star to my neighbors and friends. ????????????????☺️
Water main leaking. Came same day and kept me informed about arrival. The repair was done quickly and efficiently. Better than the original job. Very courteous repairman. Nice to have water again. Thank you 5 Star!
I had a shower leak, emailed 5 star plumbing and got a response in 2-3 minutes. Peter Beth came out the same day and diagnosed my problem, gave me a reasonable price quote. I agreed we set up a follow up appointment, he came back today… More and completed job to my satisfaction. Peter explained everything and left my bathroom spotless. You would never believe he had to cut a hole the wall everything thing is perfect. I highly recommend this company and Peter Beth.
I’ve used 5 star for years for various plumbing issues in our home. Always fast response time for service calls. Always punctual, courteous, and great at explaining all aspects of what is needed and why. They definitely live up to their… More name.
Had a clog in the bathroom sink and it wasn’t draining. Made a call and they stated they’d be here within two hours. They were here within an hour. Took care of the clog within a matter of minutes. On time, very Professional and respectful… More of property. Would definitely use them again.
Eze was the best plumber I’ve ever met. He is so intelligent, kind, professional, and practices a high level of integrity. I will refer all of my friends and family to him and this establishment. This was truly white glove customer service… More and care.
I was soo glad to get same day service as the call! Rather embarrassing to find it was just the pilot light, but great troubleshooting as to the cause. There's a high chance the flame was interrupted when I had the dryer duct cleaned.… More Now it's a more expensive dryer duct cleaning - Eyeroll!! Anyway I would call upon 5-star again for sure. He also gave good advice on providing more airflow to the water heater compartment.
Reliable! Efficient! I got an appointment right away! I would like to thank Eze for coming out! He was quick to get the job done. I like that I was sent a text letting me know the ETA and picture of my technician. 5 Star made my experience… More painless and hassle-free. I would highly recommend it.
They are indeed 5 Star Plumbing! They came out quickly, did a very thorough job. Will definitely call them again for plumbing issues. Khalil was awesome.
Great experience working with 5 Star Plumbing. Came on time and assisted me with a small issue with a condensation pipe. They were able get it fixed up within a few minutes. Will call again for future projects. 5 STARS
5 Star Plumbing repaired a 1980s era shower valve and changed out the shower head. Both had slow leaks. The company scheduled a timely appointment with one of their technicians who arrived on time and absolutely knew what he needed to do… More to fix the leak. Fast, efficient, competent.
We had a brand new washing machine leaking water when we ran it. 5 Star Plumbing had a super quick response, and the tech came out on a holiday (July 4th). Diagnosed and (fingers crossed) solved the problem in about 45 minutes. Super friendly… More and kind. I would definitely call them again.
Olek was here . Very prompt , polite and knows what he’s doing . He identified the issue right away . My son even said “ I like this guy coz he is easy and a bit funny” Will def hire Olek or tap the services of 5 Star again ! Kudos to… More your peeps ❤️
Technician was great, timely and efficient but the cost was outrageous. 500 plus dollars for an install of a disposal is ridiculous, the only other option he had was 480? Good service but prices will unfortunately keep me from repeat… More using this company.
Five Star Plumbing has excellent service! Adam showed up extremely early and fast, got the old toilet removed, installed our new one, and hauled everything away for us. We plan to use this company again in the future.
Eze came to change our shower cartridge and provided the most excellent service. Identified the problem and showed us every step of the way to explain very clearly. Great demeanor and very polite. Found immediate solutions very quickly… More and finished the job professionally while respecting our space. Our go-to guy for anything at our home. Second time with him and it's still the best!
Technician Alex was friendly, good at his work and helped me unclog my bathroom sink drain. He also helped me clean the pipe properly. It was a pleasure to work with Alex. Will recommend 5 star plumbing.
Fantastic experience! The team was quick in responding and Edris did an amazing job replacing the faucets in my home. They were punctual and professional. Highly recommend for any plumbing needs!
We were having issues with our plumbing in our building. We called 5-Star and they came out promptly, identified the problem and fixed it right away. While they were there, they discovered another leak which we had been aware of, but… More hadn't pointed out to them. They came back and made that repair the following morning. They also showed us a couple tricks of the trade that will be helpful to us in the future. We would recommend 5-Star. We will be contacting them for any other plumbing issues we may run into.
Peter came out on time, was fast, friendly, professional, and efficient. He discovered the leak within a few minutes, and was quick to repair it. I would highly recommend this company for many reasons. Thank you Peter! You are greatly appreciated… More and an asset to your company!
Second time using 5-star plumbing, and we are very satisfied with the work. Not only did they respond to our inquiries quickly, but they also advised us on a few helpful suggestions for our plumbing. They recently fixed the leakage issue… More in one of our toilets and helped us reinstall the water heater to meet the code. My family will definitely use their service again in the future when needed.
5 star plumbing is always helpful knowledgeable and available quickly. We didn’t end up completing the job this time as it was a little too expensive for a cosmetic change but he gave me ideas of how to make it look better. They have helped… More us out twice in the past and were great
I called in a Saturday and received a fair quote. They came out and inspected everything and it ended up not being as extensive as I original thought so they were able to lower the price after they carefully inspected everything. Normally… More plumbers try to upsell you to pay more. Very happy with their service.
Eze was amazingly helpful and helped diagnose and explain the issues in an easy to understand manner. He worked hard every minute he was at our home. Outstanding service! ????
Once again, main water feed into house breaks at 8PM on a Friday night. Google led me to 5 Star Plumbing. Submitted a request via online and someone contacted me at 930 PM. Set up a tech for noon Saturday. Andy showed up at 830 AM. … More We discussed repair and price. He performed the repair with minimal effect on landscape. Had water by 2PM. This company is awesome!! Great people! Great work!! Highly recommend 5 Star Plumbing!!!
Very fast and reliable service! I had a small leak, which I couldn't locate. I called 5 Star Plumbing and they were able to get someone out within 24 hours. The tech, who was very helpful, was able to locate the leak, which turned… More out to be three new sprinkler control values, which I just had installed a few months ago. I will definitely use them the next time I have a plumbing issue.
5 Star Plumbing definitely delivered 5 star service! I was able to make a quick appointment, and all costs involved were explained up front. Amir, the tech arrived on time, thoroughly explained the issue, cost, and fixed the problem all… More in one hour. He was respectful and professional.
Extremely fast response via email when we had an emergency leak at 8pm. I was given the option to have a technician come out the night at 10:30pm or the next morning at 10am. I opted for 10am and they were there on time. They had the replacement… More part in stock on the van and the repair was done within 30 minute. We won’t hesitate to use them again. Highly recommend!!
I can’t begin to highly recommend 5 Star plumbing enough! We were almost taken advantage of by another plumbing company when we decided to get a second opinion from 5 Star. Amir came out, fixed the issue and gave us a full inspection for… More a very reasonable price. He was kind, informative and very thorough. We are grateful to 5 Star plumbing and Amir for saving us thousands (yes you read that right) of dollars and for doing a great job. We will seek them out for future plumbing needs and recommend them highly to friends and family for theirs also.
My insurance policy required a smart shutoff valve to be installed. I contacted several companies who were able to quote me a price with little to no difficulty, but these guys were less $ And they demonstrated that they knew what I was… More asking for and needed to satisfy my insurance requirements beyond a shadow of doubt. All of this, and it was all completed before the end of the same day on which I started the process. Extremely satisfied and happy I went with them.
Excellent fast service. Called after waiting for another plumbing service for 2 days to come out to provide service. Spoke with Leo on the telephone who informed me a plumbing technician could be at my residence within an hour. Approx.… More 30-40 minutes later, Khalid came out and resolved our leaking shower matter quickly and efficiently! Will definitely use 5 Star Plumbing services again!
Eze from 5-Star Plumbing was very friendly, helpful, and knowledgeable in making the needed repairs to our bathroom plumbing problem. He even was able to show me in pictures and video what was happening before his repairs. The fact that… More he was early was a bonus. I would highly recommend 5-Star Plumbing to everyone. Thanks again!
Very early in the morning, we heard a dripping come from a wall between the master bedroom and the master shower. It sounds like a clock. There is definitely no water coming out of one of the showerheads. I turned off the master water switch,… More and the dripping stops. We called later that day and they were able to schedule appointment for the next day. Turn the water back on and we heard no dripping. He did cut a hole in the drywall so we could inspect the pipes going to the shower and did not find any water damage. She also checked the floors below the shower, essentially the ceiling of the downstairs living room, and detected no water there as well. We are thankful that he was able to come and give us a great service on this inspection to make sure nothing bad was going on.
I had a great experience with 5 Star Plumbing. Khalil arrived on time to install a new water heater. He went out of his way to explain things to me and answer my questions. He was professional. I am very happy with his service.. Ron was… More very nice too. He explained my options so I could make the best decision for my situation. I would definitely recommend 5 Star Plumbing. Fair price too!
We own a retail business with four bathrooms for staff and customers. We’ve worked with a few local plumbers over the years, and we’re sticking with 5-Star. They are professional, always on time, and do a great job to get us up and running… More again as quickly as possible. Their pricing is consistent and transparent and their service reps are professional and communicate the issues clearly. Excellent service all around.
I worked with Kahlil two times now and can't express my gratitude enough. He was on time and efficient and very friendly. He was willing to instruct so I know how to care and troubleshoot for issues in the future. I will definitely… More be returning to 5 star in the future and will specifically request Khalil. Thank you so much!
Thank you 5 Star!! I highly recommend this plumbing company. Ron and Ali responded quickly and gave 20% discount for my service call. Ali did a great job installing a new shut off valve behind my dishwasher so I can upgrade to a new one.… More Ali arrived quickly and was done in less than 1 hour. Thanks again 5 Star.
CERTIFICATES
What to Expect: Our Water Line Repair Process
Step 1: Rapid Response & Assessment (1-2 hours)
Emergencies: Licensed technician dispatched immediately. First priority: shut off main water supply to prevent further flooding.
Scheduled service: Convenient appointments within 24-48 hours. We call 30 minutes before arrival.
Step 2: Advanced Diagnosis (30-60 minutes)
Acoustic leak detection, ground-penetrating radar, thermal imaging, and video camera inspection pinpoint exact damage location. Pressure testing isolates leaks and assesses overall system health. You see the diagnostic results with us.
Written estimate includes specific repair scope, materials specification, labor breakdown, permit fees if required, and total project cost. We explain line by line with no pressure for immediate decisions. No work begins until you approve in writing.
Step 4: Expert Repair (4-8 hours typical)
Licensed technicians execute the approved plan using proper techniques and professional-grade materials. We maintain clear communication throughout and welcome your questions.
Step 5: Comprehensive Testing (30-45 minutes)
Pressure testing (80 PSI for 15 minutes), flow verification at multiple fixtures (50-70 PSI), visual inspection for moisture, and water quality check. You see us perform these tests before restoration.
Complete site restoration including proper grading, compacted backfill, sod replacement, cleanup, and debris removal. We review completed repair with you and provide written documentation.
Water Line Repair for Sacramento’s Unique Conditions
Aging Infrastructure in Established Neighborhoods
Sacramento’s older neighborhoods – including areas of North Highlands, Arden-Arcade, and East Sacramento – typically have galvanized steel water lines reaching end-of-life. These pipes corrode internally, restricting flow and contaminating water. We’ve replaced thousands throughout the region.
Clay Soil Seasonal Movement
Sacramento County’s expansive clay soil swells during winter rains and contracts in summer drought. This annual cycle stresses rigid underground pipes. We use flexible PEX piping for replacements, which tolerates ground movement without failing.
Mature Tree Root Systems
Valley oaks, Chinese pistache, and decorative trees common throughout Sacramento send roots toward moisture. These roots infiltrate tiny cracks and expand to block or crack pipes. Properties with large trees within 20 feet of water lines require particular attention.
Winter Freeze Events
While uncommon, Sacramento occasionally experiences overnight freezes during winter months. Exposed water lines serving outdoor connections, pool equipment, or irrigation systems can freeze during these events. Ice expansion cracks pipes or joints, creating leaks when temperatures rise.
Municipal Connection Standards
Local jurisdictions in Sacramento County require specific materials and installation methods. We handle all permitting and coordinate inspections, ensuring repairs meet current code requirements.
Straightforward Pricing – Know Your Costs Before We Start
Our Pricing Promise
Written estimates before work begins: Detailed breakdown showing labor, materials, equipment, permits, restoration scope, and total cost. This is your actual price, not a rough range.
Price lock guarantee: The estimate we provide is your final bill. We don’t add charges unless you approve additional work in writing.
No pressure: Take time to review, get second opinions, or consult family. We want you confident, not rushed.
What Determines Your Cost
Pipe location and accessibility: Shallow pipes in open lawn are straightforward. Deep lines under driveways require more labor and careful restoration.
Extent of damage: Single crack in 4-foot section is economical. Multiple problems spanning 40+ feet often make complete replacement more cost-effective long-term.
Repair method: Traditional excavation has lower equipment costs but may include higher restoration expenses. Trenchless involves specialized equipment but eliminates landscape restoration.
Pipe specifications: Measured in linear feet. Larger diameter lines use more material. PEX costs less than copper, though both are professional-grade options.
Site restoration complexity: Simple lawn areas are straightforward. Mature gardens with irrigation systems require more careful restoration.
Permits and inspections: Required permits and any necessary inspections are included in your estimate upfront.
What’s ALWAYS Included
✓ Complete diagnostic assessment with advanced leak detection ✓ All materials: professional-grade pipe (Uponor PEX-A or Type L copper), rated fittings, connections ✓ Licensed, insured labor for all phases ✓ Required permits and coordination with inspectors ✓ Excavation, installation, proper connections ✓ Pressure testing and leak verification ✓ Complete site restoration and cleanup ✓ Debris removal from your property ✓ Manufacturer warranties on materials (typically 25+ years)
What We NEVER Charge Extra For
🚫 Trip charges or diagnostic fees 🚫 Weekend or evening premiums 🚫 Minimum job requirements 🚫 Surprise “additional work” charges without written approval 🚫 Credit card processing fees 🚫 Cleanup or haul-away fees
Payment Options
We accept cash, checks, and all major credit cards. Financing options are available for qualified customers to help make necessary repairs accessible.
📞 Ready for your free estimate? Call (916) 796-1233 or schedule online at 5-starplumbing.com
Questions
let you know
Frequently Asked Questions
What causes water lines to break?
Corrosion and age: Galvanized steel corrodes after 40-50 years. Soil movement: Clay soil swells and shrinks seasonally, stressing pipes. Tree roots: Grow toward moisture, infiltrate cracks, expand inside pipes. Freeze damage: Uncommon but possible during Sacramento's cold snaps. Poor installation: Improperly bedded pipes or incorrect fittings. Excessive pressure: City supply above 80 PSI strains pipes.
How do I know if I need repair or complete replacement?
Repair makes sense: Isolated damage in one or two sections, rest of line in good condition, easily accessible, relatively modern pipe (within last 25 years). Replacement makes sense: Multiple problem areas, widespread corrosion, original galvanized steel from pre-1990, repeat failures after repairs, cost of multiple repairs approaches replacement cost. We assess your entire line and explain which provides best long-term value.
Will you have to dig up my entire yard?
No. For isolated repairs: We excavate only damaged section (typically 3-4 feet long by 2-3 feet wide). For traditional full-line replacement: 12-18 inch wide trench along water line path. For trenchless: Only two small access pits (3x3 feet). Everything between remains undisturbed.
How long does repair take?
Emergency burst pipe: 4-6 hours same day. Standard leak repair: 6-8 hours, completed within one day. Traditional full-line replacement: 1-2 days. Trenchless replacement: 1-2 days.
Can I use water during repair?
Main line repairs require shutting off water at main valve (typically 4-8 hours). We recommend filling containers with water beforehand. After repair completes and passes testing, we restore full water service immediately.
How can I prevent future problems?
Annual inspections of exposed sections, pressure monitoring (normal range 50-70 PSI), root barrier installation near large trees, pressure-reducing valve if supply exceeds 80 PSI, winter precautions during freeze warnings, know your main shutoff valve location, upgrade old sections during other excavation work.
How quickly can you respond to emergencies?
24/7/365 availability: Real dispatcher answers anytime. Fast dispatch: Technician dispatched within minutes. Serving Sacramento County: Fast response to Sacramento, North Highlands, and all surrounding communities. Phone guidance: Dispatcher can walk you through emergency shut-off while technician is en route.
What materials do you use?
Uponor PEX-A: Our primary choice. Flexible, freeze-resistant, doesn't corrode. 50+ year lifespan with 25-year manufacturer warranty. NSF-61 certified for potable water. Type L copper: Thicker wall than standard residential copper. Properly soldered joints last 50+ years. Used when homeowners prefer it or connecting to existing copper systems. HDPE: For trenchless installations. PE 4710 rated material, extremely durable with fusion-welded leak-proof joints. All connections use rated professional fittings appropriate to pipe material.
5 Star Plumbing
