Toilet Trouble? Here Is What It Usually Means

A toilet rarely fails all at once. It gives you warning signs first. If any of these sound familiar, a repair now is far cheaper than the water damage or the wasted water bill that follows:

  • Water runs constantly or cycles on its own long after you flush
  • The bowl drains slowly or needs a second flush every time
  • Water pools around the base or the floor feels soft nearby
  • The toilet rocks or shifts when you sit down
  • A phantom flush, where the tank refills for no reason
  • A crack in the tank or bowl, or a handle that sticks

A running toilet alone can waste hundreds of gallons a day. That is the most common call we get and usually the fastest to fix.

The Repairs We Make Most

Most toilet problems come down to a handful of worn parts. We carry the common ones on the truck, so many repairs are done in the same visit.

Flapper and fill valve

for running water, phantom flushes, and slow tank refills

Wax ring reseal

for leaks at the base and sewer odor

Flush and handle mechanisms

for weak flushes or a sticking lever

Supply line and shutoff valve

for leaks behind the toilet

Tank-to-bowl gaskets and bolts

for tank leaks and wobble

Reset and re-level

for a toilet that rocks on the floor

When a fixture is cracked, chronically clogged, or simply too old to keep patching, we tell you honestly when a replacement is the smarter spend rather than the next repair.

New Toilet Installation, Done Right the First Time

When it is time for a new toilet, we handle the whole job: removing and hauling away the old unit, setting a fresh wax ring, mounting and leveling the new fixture, connecting the supply, and testing for a clean seal before we leave. If you already bought a toilet, we install it. If you have not, we help you pick the right one for your bathroom and how you use it.

Choosing the Right Toilet

Three styles cover most homes. Here is how they compare so the choice fits your bathroom and your household.

Feature

White outline icon of a water drop with a flame on a light gray background.

Standard Tank

White outline icon of a water drop with a flame on a light gray background.

Tankless (On-Demand)

White outline icon of a water drop with a flame on a light gray background.

Heat Pump (Hybrid)

Seat height
Around 15 inches
17 to 19 inches, ADA-friendly
Varies, often comfort height
Best for
Budget-conscious, easy part swaps
Taller users, seniors, accessibility
Modern look, easy cleaning
Cleaning
More seams to wipe
Standard seams
Seamless, wipes down fast
Relative cost
Lowest
Moderate
Higher
Repairs
Cheapest parts, widely available
Standard parts
Fewer joints to leak
Seat height
Around 15 inches
Best for
Budget-conscious, easy part swaps
Cleaning
More seams to wipe
Relative cost
Lowest
Repairs
Cheapest parts, widely available
Seat height
17 to 19 inches, ADA-friendly
Best for
Taller users, seniors, accessibility
Cleaning
Standard seams
Relative cost
Moderate
Repairs
Standard parts
Seat height
Varies, often comfort height
Best for
Modern look, easy cleaning
Cleaning
Seamless, wipes down fast
Relative cost
Higher
Repairs
Fewer joints to leak
Comfort height is the most requested upgrade we install, especially in homes with older residents. We walk you through the trade-offs on site so you are not guessing.

Why 5-Star

Why Homeowners Call 5-Star Plumbing

In-House Licensed Technicians

Every plumber on our truck is on our payroll: trained, background-checked, and certified by the brands we install. We never subcontract your home to strangers.

Upfront Flat-Rate Pricing

You see the full cost before we start. The price you approve is the price you pay, even if the job takes longer than expected.

Expert Permit Management

Some plumbing companies skip permits to save time. We do not. Water heaters, repipes, sewer, and gas work go through the City's Building Division, and we handle the filing and the inspection under our license.

1-Year Labor Warranty

We stand behind our craftsmanship. If anything related to our work needs attention within the first year, we come back and fix it at no charge.

Toilet Questions, Answered

What to Expect on Your Toilet Repair or Install Visit

Tell us what is happening

Describe the symptom or the toilet you want installed, and we schedule a visit, same-day when we can.

Flat-rate quote

We diagnose the issue or confirm the install scope and give you the full price before any work starts.

We do the work

Common repairs are finished the same visit. Installs include removing and hauling away the old unit.

We test and clean up

We confirm a clean flush and a leak-free seal, then leave the space as we found it.

Warranty

The labor is covered for one year.
JUNE SPECIAL
Request a quote online or call us and get extra 20% OFF