If You Smell Gas Right Now, Do This First

Before you call anyone, including us, your safety comes first. A gas leak can be dangerous, and a few simple steps protect your household while help is on the way.

  • Leave the house. Get everyone, including pets, outside and away from the building.
  • Do not touch anything electrical. No light switches, no appliances, no garage door opener. A single spark is enough.
  • Do not use open flame. No matches, no stove, no candles.
  • Do not use your phone indoors. Make calls only once you are safely outside.
  • Call PG&E or 911 from outside. Report the leak to your gas utility right away. They will make the area safe and shut off the gas at the meter if needed.
  • Then call us. Once the immediate danger is handled, we find the source and make the permanent repair.

Utilities respond to the emergency and secure the meter. We handle the repair on your side of the line so the gas can be safely restored.

How to Tell You Have a Gas Leak

Some leaks announce themselves. Others are slow and easy to miss. Any one of these is worth taking seriously:

A rotten egg or sulfur smell

the odor added to natural gas so leaks are noticeable

A hissing or whistling sound

near a gas line, appliance, or the meter

A gas bill that jumped

with no change in how much you use

Dead or discolored grass

in a line over an underground gas line, with healthy grass around it

A pilot light that keeps going out

or burns orange instead of blue

Physical symptoms indoors

such as headaches, dizziness, or nausea that ease when you leave the house

The smell is the clearest sign, but not every leak is strong enough to smell, especially outdoors or underground. That is why we confirm with a pressure test rather than a nose.

How We Find and Fix a Gas Leak

Guessing at a gas leak is dangerous and expensive. We locate the exact point before we cut into anything.

Pressure test the system.

We isolate the gas line and run a pressure test, which tells us whether the system is losing gas and where.
Step 1

Pinpoint the source.

We narrow the leak to a specific section, fitting, or appliance connection rather than opening the whole run.
Step 2

Repair or replace the section.

We repair the failed joint or replace the compromised length of line with code-approved materials.
Step 3

Retest before restoring.

We run the pressure test again to confirm the system holds, then coordinate so gas is safely restored.
Step 4

Permit and inspection.

Gas work is permitted through the City's Building Division and inspected under our license, so the repair is documented and to code.
Step 5

Why 5-Star

Why Homeowners Trust Us With Gas Work

In-House Licensed Technicians

Every plumber on our truck is on our payroll: trained, background-checked, and certified. We never subcontract your home to strangers.

Upfront Flat-Rate Pricing

You see the full cost before we start. The price you approve is the price you pay, even if the job takes longer than expected.

Expert Permit Management

Some plumbing companies skip permits to save time. We do not. Water heaters, repipes, sewer, and gas work go through the City's Building Division, and we handle the filing and the inspection under our license.

1-Year Labor Warranty

We stand behind our craftsmanship. If anything related to our work needs attention within the first year, we come back and fix it at no charge.

Gas Leak Questions, Answered

What to Expect on Your Gas Leak Repair Visit

Make the area safe

Evacuate and call PG&E or 911. Once the meter is secured, call us.

We locate the leak

A pressure test isolates the problem to a specific section, not a guess.

Flat-rate quote

We explain what we found and give you the full price before any repair begins.

Repair and retest

We repair or replace the affected line, then retest to confirm the system holds.

Permit and inspection

The work is permitted and inspected under our license.

Warranty

The labor is covered for one year.
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