
We Come Down the 99, and We Work Both Sides of It
Highway 99 drops straight south into Elk Grove, and our North Highlands shop feeds right onto it.
We are in this city most weeks, and we work both halves of it, from Sheldon Road down to Stonelake. That is worth saying out loud, because Elk Grove is not one service area in practice. It is two, and a plumber who only knows one of them will get the diagnosis wrong on the other.
Tell us your cross streets, and we will already know which half we are driving into.

What Makes Elk Grove Plumbing Different
Elk Grove is a young city with an old core, and it is split down the middle by Highway 99. Which side of that highway you live on determines who supplies your water, how hard that water is, and what is most likely to fail in your house. Most plumbers who drive down here do not know that. We do.
Highway 99 Decides Your Water, and How Hard It Is
Elk Grove is one of the few cities in the region with two water providers inside the same city limits, and the practical difference between them is bigger than almost anyone realizes.
East of Highway 99: Elk Grove Water District and hard water.
EGWD has served this side of town since 1893, and it pumps local groundwater. The District’s own testing puts average hardness in this service area at 141 ppm, roughly 8 grains per gallon, with individual wells measured as high as 240 ppm. That is hard water by any standard. It is what scales the bottom of your water heater tank, shortens its working life, clogs aerators and showerheads, and leaves the film on the shower glass that never quite scrubs off.

West of Highway 99, or north of Sheldon Road: Sacramento County Water Agency and soft water.
SCWA supplies this side, blending its own groundwater with treated Sacramento River water. Average hardness here runs 44 to 55 ppm, roughly 3 grains per gallon. That is soft water, and it is about a third as hard as what your neighbors across the freeway are dealing with.
Same city. Same builders, in some cases. Three times the hardness on one side of the highway.
This is not trivia. It changes the advice. If you live in Old Town or anywhere east of 99, flushing your water heater once a year is genuinely worth doing, and your tank will not last as long as the manufacturer’s brochure claims. If you live in Laguna or Laguna West, scale is not your problem, and anyone selling you a softener out here should be asked for a number.
One more thing worth knowing. Some wells in both service areas are treated at the source to remove arsenic, iron, and manganese. The water that reaches your tap meets every state and federal standard. But it explains why rust-colored staining in a toilet tank shows up in Elk Grove more often than people expect and why it is not always a sign that your own pipes are failing.
Your Pipes by Neighborhood Age
Old Town Elk Grove and the Waterman corridor (95624)
Laguna, Laguna West, Laguna Creek, and Lakeside (95758)
Laguna Ridge, East Franklin, Madeira, Sterling Meadows, and the District56 area (95757)
Rural east Elk Grove, including the Sheldon area (95624)
Elk Grove Neighborhoods We Serve
We work both sides of Highway 99, all three Elk Grove ZIP codes.

95624 (East of Highway 99)

95758 (West of Highway 99)

95757 (South and Southwest)

Plumbing Services in Elk Grove
Water Heater Repair & Installation in Elk Grove
Leak Detection in Elk Grove
Drain Cleaning in Elk Grove
Sewer Line Repair & Replacement in Elk Grove
Water Line Repair & Replacement in Elk Grove
Whole-Home Repiping in Elk Grove
Gas Line Installation & Repair in Elk Grove
Appliance Connections & Valve Replacement in Elk Grove
Why Elk Grove Calls 5-Star Plumbing
In-House Licensed Technicians
Upfront Flat-Rate Pricing
Expert Permit Management
1-Year Labor Warranty
ELK GROVE PLUMBING FAQ
- Is the water in Elk Grove hard?
On the east side, yes. On the west side, no. The Elk Grove Water District, which serves east of Highway 99, reports average hardness of 141 ppm, about 8 grains per gallon. The Sacramento County Water Agency, serving west of 99 and north of Sheldon Road, runs 44 to 55 ppm, about 3 grains. Not sure which side you are on? Your water bill names your provider.
- Who issues plumbing permits in Elk Grove?
The City of Elk Grove Building Division, at 8401 Laguna Palms Way. The Division issues plumbing, mechanical, and electrical permits and performs the inspections. As of January 1, 2026, work in Elk Grove falls under the 2025 California Building and Residential Codes. We pull the permit under our license and meet the inspector ourselves. You file nothing.
- My sewer is backing up. Who do I call first?
Call SacSewer, the Sacramento Area Sewer District, at (916) 875-6730. They run 24 hours a day, they own the main in the street, and they will come check it at no cost to you. If the main is clear, the problem is in your lateral, and that is where we come in. Calling them first can save you a service fee, and we would rather tell you that than not.
- How fast can you get to Elk Grove?
Our trucks dispatch from North Highlands, straight down the 99. Most Elk Grove calls placed in the morning get a same-day appointment. Emergencies move to the front of the line.
- Do you work nights and weekends in Elk Grove?
Yes. Burst supply lines, sewage backing up into a tub, and gas odors do not wait for Monday, and neither do we. Call the emergency line at any hour. For non-urgent work such as a slow drain or a water heater that is simply old, we will book a normal daytime slot, which costs you less.


