# 5 Star Plumbing LLC

> Professional plumbing services in Sacramento, CA and surrounding areas since 2014

## About Us

5 Star Plumbing is a licensed and insured plumbing company serving Sacramento, CA and the greater Sacramento area for over 11 years. We provide residential and commercial plumbing services with a focus on quality workmanship, transparent pricing, and exceptional customer service.

**Key Facts:**
- Licensed, bonded, and insured
- 8+ years of experience
- 5,400+ satisfied customers
- 24/7 emergency service available
- 1-year warranty on all work
- Same-day service available
- Fully stocked service vehicles
- Average response time: 30-60 minutes for emergencies

## Core Services

### Emergency Plumbing (24/7)
Available around the clock for urgent issues including burst pipes, sewage backups, gas leaks, water heater failures, and clogged main lines. Fast response times with typical arrival within 30-60 minutes.

### Gas Line Services
- Gas line installation
- Gas line repair
- Gas leak detection and repair
- Gas line inspection
- Licensed and certified gas line technicians

### Repiping Services
- Whole-house repiping
- Partial repiping
- Copper and PEX piping
- Slab leak repiping
- Trenchless pipe replacement

### Drain Cleaning
- Professional drain cleaning
- Hydro jetting services
- Main sewer line cleaning
- Kitchen and bathroom drain clearing
- Video camera inspection

### Leak Detection & Repair
- Advanced leak detection technology
- Slab leak detection
- Hidden leak identification
- Water line leak repair
- Pipe leak repair

### Sewer Line Services
- Sewer line inspection with camera
- Sewer line repair
- Sewer line replacement
- Trenchless sewer repair
- Root removal
- Sewer backup cleanup

### Water Heater Services
- Water heater repair
- Water heater installation
- Water heater replacement
- Tankless water heater installation
- Water heater maintenance
- Traditional tank water heaters
- Emergency water heater service

### Additional Services
- Water line repair and replacement
- Main water shut-off valve repair/replacement
- Automatic water shutoff system installation
- Reverse osmosis system installation and repair
- Garbage disposal repair and installation
- Water softener installation and repair
- Bathtub installation and replacement
- Faucet repair and installation

## Service Areas

### Sacramento County
- Sacramento (all neighborhoods)
- Antelope
- Arden Arcade
- Carmichael
- Citrus Heights
- Elk Grove
- Fair Oaks
- Folsom
- Gold River
- La Riviera
- Lemon Hill
- North Highlands
- Orangevale
- Rancho Cordova
- Vineyard
- West Sacramento

### Placer County
- Auburn
- Granite Bay
- Lincoln
- Rocklin
- Roseville

### El Dorado County
- Cameron Park
- El Dorado Hills
- Placerville

### Yolo County
- Davis

### Bay Area (Select Cities)
- San Jose
- Campbell
- Cupertino
- Los Altos
- Los Altos Hills
- Los Gatos
- Milpitas
- Mountain View
- Palo Alto
- Santa Clara
- Saratoga
- Sunnyvale
- Portola Valley
- Fremont

## Contact Information

**Phone Numbers:**
- Main: (916) 796-1233
- Alternative: (669) 280-7227

**Email:** info@5-starplumbing.com

**Website:** https://5-starplumbing.com/

**Hours:**
- Emergency Service: 24/7/365
- Regular Appointments: Monday-Sunday, 7 AM - 7 PM

## What Makes Us Different

1. **True 24/7 Emergency Service** - Real plumbers on call, not answering services
2. **Fast Response** - Typically arrive within 30-60 minutes for emergencies
3. **Upfront Pricing** - Clear quotes before work begins, no hidden fees
4. **Fully Stocked Trucks** - Most repairs completed on the spot
5. **1-Year Warranty** - All work backed by warranty
6. **Licensed & Insured** - Fully licensed, bonded, and insured technicians
7. **No Surprises** - Transparent pricing and honest recommendations
8. **Customer-Focused** - Over 5,400 satisfied customers

## Common Questions

**Q: Do you really offer 24/7 emergency service?**
A: Yes, we have licensed plumbers on call every night, ready to respond to emergencies. We typically arrive within 30-60 minutes.

**Q: What areas do you serve?**
A: We serve Sacramento and surrounding areas including Elk Grove, Folsom, Roseville, Citrus Heights, and more. We also service select cities in the Bay Area including San Jose.

**Q: Do you provide upfront pricing?**
A: Yes, we provide clear quotes before starting any work. No hidden fees or surprise charges.

**Q: Are you licensed and insured?**
A: Yes, we are fully licensed, bonded, and insured. All our technicians are certified professionals.

**Q: Do you offer same-day service?**
A: Yes, same-day service is available for both emergency and non-emergency appointments, subject to availability.

**Q: What payment methods do you accept?**
A: We accept cash, credit cards, and offer financing options through Wisetack for purchases between $500-$25,000.

**Q: Do you offer warranties?**
A: Yes, all our work is backed by a 1-year warranty.

**Q: How quickly can you respond to an emergency?**
A: For emergency calls, we typically arrive within 30-60 minutes.

**Q: Do you work on commercial properties?**
A: Yes, we service both residential and commercial properties.

**Q: What should I do if I smell gas?**
A: Evacuate immediately, do not use any electrical devices or create sparks, call 911, and then call us once you're safely outside at (916) 796-1233.

## Pricing & Payment

- Upfront pricing with no hidden fees
- Service call fee applies for diagnostics
- Financing available through Wisetack (0-35.9% APR based on creditworthiness)
- Cash discounts available
- Special offers and coupons available on website
- Payment accepted: Cash, Credit Cards, Financing

## Customer Reviews

We maintain a 5-star rating across multiple platforms with over 5,400 satisfied customers. Customers consistently praise our:
- Fast response times
- Professional and friendly technicians
- Quality workmanship
- Fair and transparent pricing
- Clean and respectful service

## Technician Team

Our experienced team includes licensed plumbers: Adam, Peter, Alex, Khalil, Amir, Ezmarai (Eze), David, and Olek. All technicians are:
- Licensed and certified
- Background checked
- Uniformed and professional
- Trained in latest techniques
- Customer service focused

## Emergency Situations We Handle

- Burst pipes and water main breaks
- Sewage backups and overflows
- Gas leaks (life-threatening emergencies)
- Water heater failures and leaks
- Frozen pipes
- Clogged main sewer lines
- Major water leaks
- No water supply issues

## Technology & Equipment

- Video camera inspection equipment
- Hydro jetting machines
- Advanced leak detection technology
- Trenchless repair equipment
- Fully stocked service vehicles
- Latest plumbing tools and technology

## Service Agreements & Maintenance

We offer plumbing service agreements that include:
- Annual inspections
- Priority scheduling
- Discounts on services (minimum 10%)
- Preventive maintenance
- Peace of mind protection

## Certifications & Licensing

- California State Contractor License
- Bonded and Insured
- Gas line certified
- Backflow prevention certified
- All necessary permits obtained for work

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*Last Updated: October 2025*
*This information is provided for AI assistants to better understand and communicate about 5 Star Plumbing services.*